Case Studies and Testimonials
Toyota Workplace Violence Prevention
I can’t clone my expert.
We wish we could clone the expert trainer! They don’t have time to run classes to train everyone.
Solution: Train the Trainer
APS worked with the expert to create online training for foundational material that can be repeated and offered on demand. This allowed the expert’s core message to reach as any employees as needed, without extra drain on the expert. This freed up the expert’s time to focus instead on consulting and troubleshooting for the most challenging/unique concerns, and even to mentor an apprentice.
LA County EMS Update
I need to get a critical message to thousands.
We need to get a consistent message to thousands of personnel, and it is time-sensitive!
Solution: Carefully Vetted E-Learning
APS worked with a panel of experts to hone carefully vetted messages regarding changes to lifesaving EMS procedures and produced a media-rich eLearning course, complete with skill demonstration videos, explanations from the experts, and quiz questions to check understanding. All personnel take the same course to get the same message and to practice the same expected performance standards.
CDIAC Elect>Ed Series
We have a massive knowledge gap.
We see a wide knowledge gap between industry experts and the target audience.
Solution: Story-Based Training Videos
APS worked with expert municipal finance professionals to create a series of story-based, animated training videos to help elected officials understand the importance and context of the decisions they make as fiduciaries of public funds.
Emergency Response Planning for Catastrophic Events
I need to coordinate between departments.
Emergency response to major events can span multiple jurisdictions and sometimes multiple departments, each with a unique mission but required to work together for the public good. Leadership needs to coordinate to make plans and then communicate a consistent message to all personnel.
Solution: Tailored Blended Learning
APS works with subject matter experts and department representatives to discuss and consult until they reach consensus on core messaging. APS then develops a blended learning experience starting with a media-rich eLearning course to get personnel engaged and on the same page, including hands-on exercises to apply agreed principles to each agency’s mission and operating procedures.
